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Dixiedell Author

Level 1

4 points

Unable to make or receive calls

Recently updated husband phone to iphone11 both our phones are on my account but can't make or receive calls to my iphone keeps saying call failed

iPhone 11

Posted on Sep 3, 2022 5:05 AM

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Top-ranking reply

Level 10

209,001 points

Posted on Sep 3, 2022 11:32 AM

Read again -> Related Article -> If you can't make or receive calls on your iPhone

both our phones are on my account

See -> Make sure that each family member has a unique Apple ID

Make sure that each family member has a unique Apple ID - Apple Support

Apple recommends that you do not share your Apple ID.

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1 reply

Top-ranking reply

Level 10

209,001 points

Sep 3, 2022 11:32 AM in response to Dixiedell

Read again -> Related Article -> If you can't make or receive calls on your iPhone

both our phones are on my account

See -> Make sure that each family member has a unique Apple ID

Make sure that each family member has a unique Apple ID - Apple Support

Apple recommends that you do not share your Apple ID.

Reply

Unable to make or receive calls

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