Corrupt data in Apple fitness- how to remove

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Level 1

4 points

Corrupt data in Apple fitness- how to remove

I did a Concept2 rowing workout yesterday and Apple Fitness retrieved the data from Strava. Somehow from Concept2 to Strava the workout was recorded as a 12 hour workout. It was only a 26 minute workout.

I have deleted the bad file in all apps but my Apple Fitness shows 1441 minutes of activity and 24 hours of standing for today

obviously since it’s morning it’s quite impossible that I’ve done that much activity today

how do I remove this data within Apple fitness?

any help would be appreciated

iPhone 13

Posted on Sep 3, 2022 4:42 AM

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Answer 1

ryane77

Community Specialist

Sep 5, 2022 9:31 AM in response to bborders

Hi bborders,

Thanks for following up with us. Since you're finding the issue persists, we recommend contacting us directly by using the following link: Apple Support

Best wishes.

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Answer 2

lexOS1

Community Specialist

Sep 4, 2022 2:02 PM in response to bborders

Hi bborders,

Thank you for participating in the Apple Support Communities. If the Fitness app is not reporting correctly, here are a few steps to try to see if it helps moving forward:

Update your iPhone to ensure that there are know issues with the older software: Update your iPhone, iPad, or iPod touch - Apple Support
Now that your iPhone is up to date, confirm that the Apple Watch is using the latest software to rule out any issues with the old software: Update your Apple Watch - Apple Support
Ensure that the steps in this link are completed to get the most accurate results: Get the most accurate measurements using your Apple Watch - Apple Support
You can also calibrate your Apple Watch for improved accuracy: Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support
Test to see if the steps helped.

Have a great day.

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Answer 3

bborders Author

Level 1

4 points

Sep 5, 2022 4:41 AM in response to lexOS1

i have tried all the steps above, watch and phone are up to date. I recalibrated with a walk. I have unpaired and returned the watch to factory settings.

This morning at 0735 EST the watch shows that I have 1355 minutes of exercise and that I have been standing for 23 hours already

I would love to get this resolved if there is a solution.

thanks much

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Corrupt data in Apple fitness- how to remove

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