Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update apps

Why can’t I update my apps with my password

iPhone 8 Plus, iOS 15

Posted on Sep 3, 2022 6:16 AM

Reply
Question marked as Best reply

Posted on Sep 3, 2022 6:25 AM

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

What happens when you use the same Apple ID & Password that you use to sign in here?

 

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Check also ⤵️

1.

Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support


2.

Manage your iTunes Store purchases and settings on iPhone

Manage your iTunes Store purchases and settings on iPhone – Apple Support (UK)


3.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


4.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


Click here for more support and assistance.



2 replies
Question marked as Best reply

Sep 3, 2022 6:25 AM in response to 39BallerJared39

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

What happens when you use the same Apple ID & Password that you use to sign in here?

 

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Check also ⤵️

1.

Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support


2.

Manage your iTunes Store purchases and settings on iPhone

Manage your iTunes Store purchases and settings on iPhone – Apple Support (UK)


3.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


4.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


Click here for more support and assistance.



Sep 3, 2022 8:33 AM in response to 39BallerJared39

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. You may have to restart before you can download the app again.  If the apps are in your Purchases History, contact iTunes Support. 


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -    


Messages chat with Apple    



Update apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.