Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a credit charge for an app from Appstore, I would like to get a refund. But I do not appear to have any purchases. But I have been charged on my card

I have a credit charge for an app from Appstore, I would like to get a refund. But I do not appear to have any purchases. But I have been charged on my card

iPhone 6, iOS 12

Posted on Sep 3, 2022 6:49 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2022 7:02 AM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

Click here for more support and assistance.



2 replies
Question marked as Top-ranking reply

Sep 3, 2022 7:02 AM in response to serap243

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

Click here for more support and assistance.



I have a credit charge for an app from Appstore, I would like to get a refund. But I do not appear to have any purchases. But I have been charged on my card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.