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Iphone 11: unresponsive touch screen or iphone screen not Working

This started a while ago, but It was limited to once or twice a day and I could fix it by just locking then unlocking the screen,

but then it started to scale up, sometimes it will take an hour or two, and even force restarting doesn't fix it

and now it's been at least 5 days in a row the phone screen isn't responding,

  • removing the screen protector and cleaning the screen
  • reset All settings
  • force restarted it multiple times

what causes this problem and how to fix it if anyone had a similar experience,

Thanks in Advance to everyone <3



Posted on Sep 3, 2022 6:22 AM

Reply
Question marked as Best reply

Posted on Sep 3, 2022 7:07 AM

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

1 reply
Question marked as Best reply

Sep 3, 2022 7:07 AM in response to chaabaneAnas

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Iphone 11: unresponsive touch screen or iphone screen not Working

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