You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: chaabaneAnas
chaabaneAnas Author
User level: Level 1
11 points

Iphone 11: unresponsive touch screen or iphone screen not Working

This started a while ago, but It was limited to once or twice a day and I could fix it by just locking then unlocking the screen,

but then it started to scale up, sometimes it will take an hour or two, and even force restarting doesn't fix it

and now it's been at least 5 days in a row the phone screen isn't responding,

  • removing the screen protector and cleaning the screen
  • reset All settings
  • force restarted it multiple times

what causes this problem and how to fix it if anyone had a similar experience,

Thanks in Advance to everyone <3



Posted on Sep 3, 2022 6:22 AM

Reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,179 points

Posted on Sep 3, 2022 7:07 AM

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,179 points

Sep 3, 2022 7:07 AM in response to chaabaneAnas

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Reply

Iphone 11: unresponsive touch screen or iphone screen not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up