Can’t purchase anything
Trying to purchase but it keep sending me to customer service after input my password in help please
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See -> Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support
You need to have a payment method on file, even if the app you want to download is free
Check which payment method you have on file
See also -> Manage your iTunes Store purchases and settings on iPhone
Manage your iTunes Store purchases and settings on iPhone – Apple Support (UK)
You are sign in here . . . with your Apple ID & Password.
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
What happens when you use the same Apple ID & Password that you use to sign in here?
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
Click here for more support and assistance.