My old number has been replaced. When verification is needed from apple they still send it to my old number. I have tried to deregister Apple still sends to older number for verification code

How do I get Apple to use my new number



iPad, iPadOS 15

Posted on Sep 3, 2022 1:25 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2022 1:36 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Top-ranking reply

Sep 3, 2022 1:36 PM in response to Overture98

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

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My old number has been replaced. When verification is needed from apple they still send it to my old number. I have tried to deregister Apple still sends to older number for verification code

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