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Why does it say cannot add card

Why cant i add my apple account to wallet? It says “your apple account balance cannot be added at this time”

Posted on Sep 3, 2022 3:40 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2022 4:56 PM

Mmmm ... thank you Mike104,


I see Apple Support now has this article online.

Add your Apple Account Card to Wallet on iPhone – Apple Support


Re: possible solutions


Wondering if you are getting an error message that would point to the cause of card not adding,

and

which Mac model, iPhone or device model you are using

and

which Mac OS / iPhone iOS, or device iOS is installed.


More info: Devices compatible with Apple Pay – Apple Support

4 replies
Question marked as Top-ranking reply

Sep 16, 2022 4:56 PM in response to Mike014

Mmmm ... thank you Mike104,


I see Apple Support now has this article online.

Add your Apple Account Card to Wallet on iPhone – Apple Support


Re: possible solutions


Wondering if you are getting an error message that would point to the cause of card not adding,

and

which Mac model, iPhone or device model you are using

and

which Mac OS / iPhone iOS, or device iOS is installed.


More info: Devices compatible with Apple Pay – Apple Support

Sep 5, 2022 8:28 AM in response to st4ryuki

Hello st4ryuki,


Welcome to Apple Support Communities. You can find the help you need with this Apple Support article: If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support


  1. "Check that you're able to use Apple Pay:

2.Check for services outages or connection issues.

3.If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer."


Let us know if you have any questions.


Best regards!

Sep 4, 2022 7:57 PM in response to st4ryuki

Hi st4ryuki.

welcome to the Apple Community.


Re: Why cant i add my apple account to wallet?


Seems Apple ID Account balance can only be used for Apple purchases at this time.

Eg: It is used for App Store, Apple Music, iCloud, and more. Your money stays with your Apple ID account.


How to: Check your Apple Account balance - Apple Support


What you can buy with your Apple Gift Card or Apple Account balance – Apple Support

_____________________________________________________________________________________


Apple Pay and Wallet are used differently from your Apple purchases.:

Wallet uses your Apple Pay credit / debit cards to pay merchants, in stores and on the web.

ie: Your account(s) and statements are with your card providers (eg: bank / credit company.).


Hope this helps :-)

Why does it say cannot add card

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