Am still unable to download the new ISO update why?

My phone is not updated to the latest update and not all app are allowed to download. Am even having problems to download email on the phone, which is my biggest problem.

so I saw update I wanted to do that now.

iPhone 5s, iOS 12

Posted on Sep 3, 2022 11:15 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2022 10:53 AM

An iPhone 5s can't be updated past IOS 12.5.36.


See the article(s) below. 


IOS 15 and iPadOS 15 Compatible Devices.  *


iOS 14 and iPadOS 14 Compatible Devices.  *


iOS 13 and iPadOS are compatible with these devices - Apple Support.  *


Have you tried deleting the account(s), restarting the device, and then adding the account(s) back?


Mail – Setup on a device    -


Mail - If you can't receive email on your iPhone, iPad, or iPod touch    *


5 replies
Question marked as Top-ranking reply

Sep 4, 2022 10:53 AM in response to Dul-Chris

An iPhone 5s can't be updated past IOS 12.5.36.


See the article(s) below. 


IOS 15 and iPadOS 15 Compatible Devices.  *


iOS 14 and iPadOS 14 Compatible Devices.  *


iOS 13 and iPadOS are compatible with these devices - Apple Support.  *


Have you tried deleting the account(s), restarting the device, and then adding the account(s) back?


Mail – Setup on a device    -


Mail - If you can't receive email on your iPhone, iPad, or iPod touch    *


Sep 5, 2022 10:42 AM in response to NotTechy95

An iPad Air can be updated to 12.5.6.


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.    

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Am still unable to download the new ISO update why?

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