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iPad battery

My iPad suddenly stopped charging. I've cleaned the charge port and did a hard reset, still not charging. Any ideas?

iPad, iOS 10

Posted on Sep 3, 2022 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2022 11:26 PM

Hello! You can check this paragraph maybe will help you!

If your iPhone or iPod touch won't charge

If the device's battery won't charge or charges slowly, or if there is an alert message on the device, learn what to do.

Plug in the power supply

To charge your device, please follow these steps:

  1. Connect your device to the USB cable that came with it.
  2. Plug in one of the following three power sources:

Wall power outlet

Plug the USB charging cable into the USB power adapter and plug it into a wall outlet.

Computer

Plug the charging cable into the USB 2.0 or 3.0 port on the computer, which needs to be turned on and not in sleep mode. Do not use the USB port on the keyboard.

Power supply accessories

Plug the cable into a powered USB hub, docking station or other Apple-certified accessories.

If you are trying to wirelessly charge your iPhone 8 or later, first make sure that you can charge the device with the USB cable that came with your device. If this can be charged, please get help with wireless charging again. If it is a third-party accessory, please check for Apple certification.

When the device is charged, the lightning icon will appear in the battery icon in the status bar. or a large battery icon will appear on the lock screen. .

If the device charges slowly or won't charge

Follow these steps and try again after each step:

  1. Inspect the charging cable and USB adapter for signs of damage, such as broken or bent pins. Do not use damaged accessories.
  2. Use a wall power outlet and check for a secure connection between the charging cable, USB wall adapter and a wall outlet or AC power cord, or try another outlet.
  3. Remove any debris from the charging port at the bottom of the device, and then plug the charging cable tightly into your device. If the charging port is damaged, your device may need service.

  4. Let the device charge for half an hour.
  5. If the device still doesn't respond, force restart the device:
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button until the Apple logo appears.
  1. Let the device charge for another half an hour.
  2. If the device still won't turn on or charge, take the device, charging cable and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.

If the device stops charging at 80% charge

iPhone may get a little warm when charging. To extend battery lifespan, if the battery becomes overheated, software may limit charging when the charge exceeds 80%. When the temperature drops, the iPhone will charge again. Try moving the iPhone and charger to a cooler location.

iOS 13 and later can use the Optimized Battery Charging function to reduce the time the iPhone is fully charged, thus slowing down the aging of the battery. iPhone uses on-device machine learning to understand your daily charging habits and suspend charging to more than 80% until you need to use your iPhone*. Optimize battery charging" will only take effect if the iPhone predicts that it will be connected to the charger for a long time.

* Information about charging habits is only stored on iPhone. The information will not be included in the backup or shared with Apple.

If there is an alert that the accessory is not supported or certified

Possible reasons for these warnings include:

  • The charging port of the iOS device may be dirty or damaged.
  • Charging accessory is faulty, damaged, or not Apple-certified
  • USB chargers are not intended to charge devices

Please follow the following steps:

  1. Remove any debris from the charging port at the bottom of the device.
  2. Restart your iPhone or iPod touch.
  3. Try another USB cable or a charger.
  4. Make sure that the device has the latest version of iOS.
  5. Contact Apple Support to arrange service.

Learn more about


1 reply
Question marked as Top-ranking reply

Sep 3, 2022 11:26 PM in response to iPad_Lover

Hello! You can check this paragraph maybe will help you!

If your iPhone or iPod touch won't charge

If the device's battery won't charge or charges slowly, or if there is an alert message on the device, learn what to do.

Plug in the power supply

To charge your device, please follow these steps:

  1. Connect your device to the USB cable that came with it.
  2. Plug in one of the following three power sources:

Wall power outlet

Plug the USB charging cable into the USB power adapter and plug it into a wall outlet.

Computer

Plug the charging cable into the USB 2.0 or 3.0 port on the computer, which needs to be turned on and not in sleep mode. Do not use the USB port on the keyboard.

Power supply accessories

Plug the cable into a powered USB hub, docking station or other Apple-certified accessories.

If you are trying to wirelessly charge your iPhone 8 or later, first make sure that you can charge the device with the USB cable that came with your device. If this can be charged, please get help with wireless charging again. If it is a third-party accessory, please check for Apple certification.

When the device is charged, the lightning icon will appear in the battery icon in the status bar. or a large battery icon will appear on the lock screen. .

If the device charges slowly or won't charge

Follow these steps and try again after each step:

  1. Inspect the charging cable and USB adapter for signs of damage, such as broken or bent pins. Do not use damaged accessories.
  2. Use a wall power outlet and check for a secure connection between the charging cable, USB wall adapter and a wall outlet or AC power cord, or try another outlet.
  3. Remove any debris from the charging port at the bottom of the device, and then plug the charging cable tightly into your device. If the charging port is damaged, your device may need service.

  4. Let the device charge for half an hour.
  5. If the device still doesn't respond, force restart the device:
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button until the Apple logo appears.
  1. Let the device charge for another half an hour.
  2. If the device still won't turn on or charge, take the device, charging cable and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.

If the device stops charging at 80% charge

iPhone may get a little warm when charging. To extend battery lifespan, if the battery becomes overheated, software may limit charging when the charge exceeds 80%. When the temperature drops, the iPhone will charge again. Try moving the iPhone and charger to a cooler location.

iOS 13 and later can use the Optimized Battery Charging function to reduce the time the iPhone is fully charged, thus slowing down the aging of the battery. iPhone uses on-device machine learning to understand your daily charging habits and suspend charging to more than 80% until you need to use your iPhone*. Optimize battery charging" will only take effect if the iPhone predicts that it will be connected to the charger for a long time.

* Information about charging habits is only stored on iPhone. The information will not be included in the backup or shared with Apple.

If there is an alert that the accessory is not supported or certified

Possible reasons for these warnings include:

  • The charging port of the iOS device may be dirty or damaged.
  • Charging accessory is faulty, damaged, or not Apple-certified
  • USB chargers are not intended to charge devices

Please follow the following steps:

  1. Remove any debris from the charging port at the bottom of the device.
  2. Restart your iPhone or iPod touch.
  3. Try another USB cable or a charger.
  4. Make sure that the device has the latest version of iOS.
  5. Contact Apple Support to arrange service.

Learn more about


iPad battery

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