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iPhone Stuck on “Connecting to Apple Support”

Can you please advise what to do?

iPhone 11

Posted on Sep 4, 2022 2:23 AM

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Question marked as Best reply

Posted on Sep 4, 2022 5:06 AM



2 replies

Sep 4, 2022 5:06 AM in response to ulrich229

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


iPhone Stuck on “Connecting to Apple Support”

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