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ESPN causing me to frequently restart my Apple TV 4th gen

I bought an Apple TV 64 GB 4th gen in 2018. Over the last 2 months, it seems to be breaking down. To fix the issues, I have been restarting the Apple TV, almost daily. I’m not sure if the hardware is the problem. How do I troubleshoot this?


Over the last 2 month, ESPN app:

  • Won’t multicast games in ESPN+. When I try to play multiple games simultaneously, the app goes back to the home page. Sometimes it tells me the games are no longer available
  • Sometimes it does this while trying to watch a single game.
  • The problem is also happening on a second 4th gen box
  • I only watch MLS on ESPN, and the problem seems coincidental with Apple announcing its long-term deal with MLS.


Netflix, Amazon and HBOMax scroll poorly, i.e. the movie icons don’t appear, just black boxes.


Thanks for any help,

-mj

Apple TV HD, tvOS 15

Posted on Sep 4, 2022 10:25 AM

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Question marked as Top-ranking reply

Posted on Sep 4, 2022 9:47 PM

1.     Unplug your modem from its power source and Restart Modem.

2.     Unplug your router from its power source and Restart router.

3.     Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest. 

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ESPN causing me to frequently restart my Apple TV 4th gen

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