FaceTime distortion on iPhone 13

Hi fairley272, We appreciate you reaching out to us. We understand that you are experiencing issues FaceTime video distortion on your iPhone 13.

We’d like to gather additional details that may help us be in a better position to assist you.

Are you experiencing the distortion when using FaceTime with certain contacts?

Have you had the chance to try a different known-good Wi-Fi network?

In the meantime, we recommend that you check for a software update.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Take care!