I want to update my IOS from 14.7.1 to 15.6.1. But it needs wifi connection and with my phone’s wifi and hotspot aren’t working. I have a iPhone7. Plz suggest me a way.

My wifi and hotspot functions r already gone. I’ve tried resetting but in vain. Then I contacted Apple support and they want me to update my IOS and for IOS downloading, I need wifi connection. How can I download and update, please suggest me.

iPhone 7

Posted on Sep 5, 2022 1:40 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2022 2:04 AM

If you cannot update wirelessly please update via a pc or Mac instead



Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode



Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


3 replies
Question marked as Top-ranking reply

Sep 5, 2022 2:04 AM in response to bikram69

If you cannot update wirelessly please update via a pc or Mac instead



Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode



Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


Sep 5, 2022 2:03 AM in response to bikram69

To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections, no low power mode are admitted). AND I suggest that you keep the device plugged into power during the whole update process.

If you don't have a wifi network with Internet access, "borrow" one from your relatives/friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider or Authorized Reseller.

Do not forget to create a full backup of your device, before any updates.

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I want to update my IOS from 14.7.1 to 15.6.1. But it needs wifi connection and with my phone’s wifi and hotspot aren’t working. I have a iPhone7. Plz suggest me a way.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.