apple watch no apple pay or cloud connection

Hi just sold my phone and since then my watch wont work with apple pay and if i try to add a new card it says im not connected to the cloud, any help ?

Thanks

Apple Watch Series 5

Posted on Sep 5, 2022 7:01 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2022 12:26 PM

Greetings RobTi,


Apple Pay is a great feature! To confirm, did you set up your Apple Watch to be used with a new iPhone? If not, that could be why you're facing this issue. If you have a new iPhone, you'll want to complete the steps listed below. These steps are specific to setting up your Apple Watch with that new device. You can also find these steps in the following article.


  1. "Update your old iPhone"
  2. "Check your Health and Activity settings"
  3. "Back up your old iPhone"
  4. "Set up your new iPhone"
  5. "Open the Apple Watch app on your new iPhone"


How to pair your Apple Watch with a new iPhone


If you've already paired your Apple Watch with your new iPhone, follow the steps in the following article to ensure Apple Pay is set up successfully.


Set up Apple Pay on Apple Watch - Apple Support


Take care!

3 replies
Question marked as Top-ranking reply

Sep 6, 2022 12:26 PM in response to RobTi

Greetings RobTi,


Apple Pay is a great feature! To confirm, did you set up your Apple Watch to be used with a new iPhone? If not, that could be why you're facing this issue. If you have a new iPhone, you'll want to complete the steps listed below. These steps are specific to setting up your Apple Watch with that new device. You can also find these steps in the following article.


  1. "Update your old iPhone"
  2. "Check your Health and Activity settings"
  3. "Back up your old iPhone"
  4. "Set up your new iPhone"
  5. "Open the Apple Watch app on your new iPhone"


How to pair your Apple Watch with a new iPhone


If you've already paired your Apple Watch with your new iPhone, follow the steps in the following article to ensure Apple Pay is set up successfully.


Set up Apple Pay on Apple Watch - Apple Support


Take care!

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apple watch no apple pay or cloud connection

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