Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why do I have to pay for my free apps

I need to update my apps for free

Posted on Sep 5, 2022 7:55 AM

Reply
Question marked as Best reply

Posted on Sep 5, 2022 8:17 AM

If you are being asked to put a payment method on file, that doesn't mean you will be charged for free apps. Apple usually requires that a payment method be on file before any downloads can be made.

3 replies

Sep 5, 2022 11:41 AM in response to kaysona

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.    *


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.   *


How long refunds from the App Store or other Apple services take.  *

Why do I have to pay for my free apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.