Can’t add payment method

Hello i was wondering if i could get help for adding my payment method, i bought a visa gift card from my local grocery store, once I registered the gift card i tried adding it to my App Store balance so i can make a purchase online, i tried many times, sometimes it seemed to work but once i tried making the purchase i kept getting the same message saying that my payment method was declined once i checked my app store it said my giftcard failed, i re-entered the CVV still didn’t work. Please fix this issue.

iPhone 11, iOS 15

Posted on Sep 5, 2022 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2022 1:42 PM

i bought a visa gift card from my local grocery store, once I registered the gift card i tried adding it to my App Store balance so i can make a purchase online,

1.

👉 A visa gift card or an App Store & iTunes gift card?


If it is an Apple Store gift card, see -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • set your Apple ID balance as default payment.


2.

Check also ⤵️

1.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


2.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


Click here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Sep 5, 2022 1:42 PM in response to Jhynszz

i bought a visa gift card from my local grocery store, once I registered the gift card i tried adding it to my App Store balance so i can make a purchase online,

1.

👉 A visa gift card or an App Store & iTunes gift card?


If it is an Apple Store gift card, see -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • set your Apple ID balance as default payment.


2.

Check also ⤵️

1.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


2.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


Click here for more support and assistance.


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Can’t add payment method

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