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Why can’t you update your apps if you just happened to not have funds in your account at that moment

I think it’s very unfair if you don’t happen to have funds in your account at the moment you can not update an app! Anyway around it?


Posted on Sep 5, 2022 5:22 PM

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Posted on Sep 6, 2022 6:12 AM

You need to have a payment method on file, even if the app you want to download is free

Check which payment method you have on file 

 

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


See -> Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you're still unable to update your payment method, Contact Apple Support.

 

I think it’s very unfair . . .

It's Apple's policy.

We cannot help you, we are also users of Apple products & services like you.


Click here for more support and assistance.


1 reply
Question marked as Best reply

Sep 6, 2022 6:12 AM in response to FRUSTR8D420

You need to have a payment method on file, even if the app you want to download is free

Check which payment method you have on file 

 

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


See -> Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you're still unable to update your payment method, Contact Apple Support.

 

I think it’s very unfair . . .

It's Apple's policy.

We cannot help you, we are also users of Apple products & services like you.


Click here for more support and assistance.


Why can’t you update your apps if you just happened to not have funds in your account at that moment

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