You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If the previous owner doesn’t remember the old Apple ID and password how do you unpaid the old phone from the watch?

If the previous owner of an Apple Watch doesn’t remember his old Apple ID and password then how do you impair it?

Posted on Sep 5, 2022 7:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2022 12:06 AM

He can ask apple to remove the activation lock online on this page;

Online Activation Lock Removable Here.

Or this;

If he can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

3 replies
Question marked as Top-ranking reply

Sep 6, 2022 12:06 AM in response to Bc0112

He can ask apple to remove the activation lock online on this page;

Online Activation Lock Removable Here.

Or this;

If he can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

If the previous owner doesn’t remember the old Apple ID and password how do you unpaid the old phone from the watch?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.