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The invite cannot be viewed from this account

Trying to transfer a child account from one parent to the other. The current parent gets the message, "The invite cannot be viewed from this account." Why? What can I do to get past this?

Posted on Sep 5, 2022 7:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2022 8:01 PM

Make sure the other account meets all the requirements for Family Sharing such as being in the same country.


What is Family Sharing? - Apple Support


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


4 replies
Question marked as Top-ranking reply

Sep 5, 2022 8:01 PM in response to edingerbenz

Make sure the other account meets all the requirements for Family Sharing such as being in the same country.


What is Family Sharing? - Apple Support


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


The invite cannot be viewed from this account

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