How to request a repair via email for my AirPods?

You need to contact Apple support, we are all other users here and do not work for Apple. Link is in upper right corner of this page.

AirPods Service & Repair - Apple Support

Kristyr07 Said:

"How to request a repair via email for my AirPods?: My AirPods are still not charging took them to T-Mobile like you guys had mentioned & said that nothing was wrong with them so I would like for u guys to send a box so you guys can check what the problem is."

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For reference...

Troubleshooting AirPods Charge:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Con’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

• If your Left or Right AirPod isn't Working - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger