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How to request a repair via email for my AirPods?

My AirPods are still not charging took them to T-Mobile like you guys had mentioned & said that nothing was wrong with them so I would like for u guys to send a box so you guys can check what the problem is.


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iPhone XR, iOS 14

Posted on Sep 5, 2022 10:55 PM

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Sep 6, 2022 10:53 PM in response to Kristyr07

Kristyr07 Said:

"How to request a repair via email for my AirPods?: My AirPods are still not charging took them to T-Mobile like you guys had mentioned & said that nothing was wrong with them so I would like for u guys to send a box so you guys can check what the problem is."

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For reference...

Troubleshooting AirPods Charge:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger

How to request a repair via email for my AirPods?

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