iPhone Face ID is not working
My Face ID not working
[Re-Titled by Moderator]
iPhone 12 Pro Max
Apple Intelligence is now available on iPhone, iPad, and Mac!
My Face ID not working
[Re-Titled by Moderator]
iPhone 12 Pro Max
See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
If Face ID isn't working on your iPhone or iPad Pro *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
If Face ID isn't working on your iPhone or iPad Pro *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
Follow these steps, testing after each step:
If that didn’t work, then it could be a hardware issue.
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
iPhone Face ID is not working