Can i trade in my band for a smaller size

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Level 1

4 points

Can i trade in my band for a smaller size

I got the wrong size wrist band from ordering online. Can i go to the Apple Store to trade it in for the smaller size? The wrist band is green leather by the way.

Apple Watch Series 7, watchOS 8

Posted on Sep 6, 2022 10:45 AM

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Answer 1

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mdhurst

Level 5

6,623 points

Sep 7, 2022 7:34 AM in response to William—-

Depending on when you purchased it, perhaps, the normal no questions asked is within the first 14 days.

Give Apple Support a call and let them assist.

Get Support – Apple

Apple Support

Call Customer Support (800) MY–APPLE (800–692–7753)

or online Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support

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Answer 2

javaliga

Level 10

119,445 points

Sep 6, 2022 2:20 PM in response to William—-

If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby. For more info, see:

Returns & Refunds - Shopping Help - Apple

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Can i trade in my band for a smaller size

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