Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dylanmi Author

Level 1

4 points

apple tv doesnt work anymore

i have a windows laptop and when i want to watch a series on apple tv+ it plays the intro but when its done and the episode starts everything stops and the episode wont play anymore

Posted on Sep 6, 2022 3:59 PM

Best reply

Urquhart1244

Community+ 2024

Level 10

139,918 points

Posted on Sep 7, 2022 2:50 AM

Try the Chrome or Firefox browser, if you used a different browser.

Quit and relaunch your browser. Then try again.

Restart your laptop (power off, not sleep-wake). Then try again.

Verify your network settings: No VPN, a proper DNS service (like from your ISP).

If the issue persists, then I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

View in context

apple tv doesnt work anymore

Similar questions