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My Apple TV 4K+ Volume Feature Not Working

My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. How does one fix this?

Apple TV 4K, tvOS 15

Posted on Sep 6, 2022 9:27 PM

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4 replies

Sep 9, 2022 1:38 PM in response to msrivast

I had this problem today 9/9/2022 and spoke with an Apple Support person for at least 30 minutes with no fix!!! I was advised to take the box and remote to the Apple store for fix or replacement. I hung up VERY frustrated! Then I decided to try a system upgrade and reset on the settings menu under remote. This took a while but it fixed the problem. I did have to resign into all my apps which was time consuming. WHY DIDN'T APPLE OFFER THIS SOLUTION??

My Apple TV 4K+ Volume Feature Not Working

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