itunes charge
Hello,
today you have charged me 23,99 eur for itunes. Normaly I pay 2,99 eur. Did you make a mistake?
Thank you and regards,
Tanja V. Pogačnik
iMac 27″ 5K, macOS 11.6
Question marked as
Best reply
Looks like spam / scam.
Remove that message, don't click on the hyperlink, don't pay.
See -> Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
See also -> Recognize and avoid phishing messages, phony support calls, and other scams
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
You can check here about invoice from Apple, see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
👉 How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
If you see an unexpected charge
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
Additonal:
Optimize the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Optimize the Wi-Fi connection, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
Check also. ⤵️
If you think your Apple ID has been compromised
If you think your Apple ID has been compromised - Apple Support
Security and your Apple ID
Security and your Apple ID - Apple Support