Can anyone suggest what I can do about this, is this something I can fix myself or should I take it to someone who can? This error appears to have co-incided with the latest software update!
iPhone XR, iOS 15
What happens when you check their website URL?
Check if this helps:
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
Change the date and time on iPhone
Change the date and time on iPhone – Apple Support (UK)
Browsing through https
Do you get that error message 404 when you click -> https://internationalservices.hsbc.com
See 404 checker -> https://websiteadvantage.com.au/404-Error-Handler-Checker
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This is the standard message you may see when you visit a page or file that is missing. It is called an HTTP 404 Error because 404 is the HTTP status code the page should return to tell browsers or search engines that the requested URL refers to a web page or file that does not exist.
Hello Raicya
Thank you so much for your prompt reply to my problem! I have forwarded your comment to HSBC and hope that they will be able to resolve this problem. I use this particular app every day and it is a nuisance being without it.
Just to ask further, are you saying that the problem is with their App and not an Apple problem. When I gave the error message to one of the HSBC internet team, she told me that the 404 Generic Error wasn't one of their error messages! Really don't know where to go from here if they cannot resolve this.
Once again, thank you for your help.
Regards
Susan Graney
The error message 404 Generic Error appears when i am trying to log in to the HSBC internet banking app
