Apple Cash Verification Loop
I am stuck in a loop where after entering my SSN and DOB it takes me back to verify my name.
iPhone 13 Pro, iOS 15
User profile for user:
Chris_D13
User level:
Community Specialist
Hello augi272,
To help troubleshoot the behavior, check out the requirements for setting up Apple Cash: If you can't send or receive money with Apple Cash - Apple Support
"To make sure that you have everything you need, follow these steps:
- Check for iOS or watchOS updates.
- Make sure that your device is eligible.
- Make sure that you have a Wi-Fi or cellular connection.
- Sign in to iCloud and iMessage with the same Apple ID on any device that you want to use to send or receive money:
- iCloud: Tap Settings > [your name].
- iMessage: Tap Settings > Messages > Send & Receive."
If the issue persists, reach out to Apple Support directly for assistance with the behavior:
Contact Apple for support and service - Apple Support
Kind regards.