Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 6 is saying SIM card not supported

how can you help me

Posted on Sep 7, 2022 2:54 PM

Reply
Question marked as Best reply

Posted on Sep 7, 2022 2:56 PM

Is your phone carrier locked? See this Link and follow the instructions provided


How to unlock your iPhone for use with a different carrier - Apple Support


  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  5. Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.

If you still see an alert about your SIM card, contact Apple support.

Learn what to do if you see a SIM not supported alert.


1 reply
Question marked as Best reply

Sep 7, 2022 2:56 PM in response to Jenkins6

Is your phone carrier locked? See this Link and follow the instructions provided


How to unlock your iPhone for use with a different carrier - Apple Support


  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  5. Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.

If you still see an alert about your SIM card, contact Apple support.

Learn what to do if you see a SIM not supported alert.


My iPhone 6 is saying SIM card not supported

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.