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Sim Card

I was not given a SIM card for my new phone. How do I fix this?

iPhone 13 Pro Max, iOS 15

Posted on Sep 7, 2022 4:26 PM

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2 replies

Sep 7, 2022 5:00 PM in response to TWHORNE

Have you checked to see whether the eSIM is active on your iPhone 13 Pro Max? If you have cellular service and have confirmed that there is no physical SIM card in your iPhone, then your cellular service provider may be providing service over an eSIM.

If you have no service and no physical SIM card, then contact your carrier to activate service on your iPhone.


Axel F.

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