Phone hot and frozen
My 11pro is hot when I use it and now it is frozen and I can't get it to do anything?
iPhone 11 Pro, iOS 15
My 11pro is hot when I use it and now it is frozen and I can't get it to do anything?
iPhone 11 Pro, iOS 15
Wait for a few minutes for the iPhone to cool down then:
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
Wait for a few minutes for the iPhone to cool down then:
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
Thanks, looks like I am going to Apple tomorrow.
You are welcome. Hope you get the issue resolved at the Apple Store.
Axel F.
Phone hot and frozen