apple pay wont add money to Suica. Why?
I have tried to add money to my express transit card, Suica in Apple Wallet, and repeatedly get the message "Payment not complete." What is the fix?
iPhone 13 Pro
Apple Event: May 7th at 7 am PT
I have tried to add money to my express transit card, Suica in Apple Wallet, and repeatedly get the message "Payment not complete." What is the fix?
iPhone 13 Pro
Hi ManwaringPA
Welcome to the Apple Community.
Wondering if you've checked their requirements with Suica
Apple Support's articles may help:
How to: Top up your transit card with Apple Pay - Apple Support
What to do: If your transit card balance doesn't update in Apple Wallet - Apple Support
How to: Use Express Mode with public transport cards, passes and keys in Apple Wallet – Apple Support
All the best :-)
Hi ManwaringPA
Welcome to the Apple Community.
Wondering if you've checked their requirements with Suica
Apple Support's articles may help:
How to: Top up your transit card with Apple Pay - Apple Support
What to do: If your transit card balance doesn't update in Apple Wallet - Apple Support
How to: Use Express Mode with public transport cards, passes and keys in Apple Wallet – Apple Support
All the best :-)
This is exactly what is going on right now. I used my Amex card and it worked just fine. Our Citi Visa does not work. Not sure when they will resolve this issue, but Amex and Mastercard seem unaffected.
Thank you!
Glad to help. The JP online transaction problem with non-JP VISA cards also affects Google Pay and Universal Studio Japan advance tickets. Probably more out there, hope the VISA payment network side fixes it soon.
Non-JP issue VISA cards are currently not working for adding money to Apple Pay Suica and PASMO, use Mastercard or AMEX.
👍👍
apple pay wont add money to Suica. Why?