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I lost my phone last week and not being able to trace it down or lock the phone, kindly suggest on this?

I lost my i phone last week and contacted service center in Kathmandu, Nepal. Though they didn't responded on this, i am not being able to track the phone or lock it.


Kindly help me out on this.

iPhone SE, iOS 15

Posted on Sep 8, 2022 2:48 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2022 2:50 AM

phone stolen or lost

Learn more about how use the Find My App.

Find My - Official Apple Support

 

Then look at this Apple article and my additional advice below it:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support (UK)

Tracking lost or stolen phones

The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again. Unless you have your own armed gang you will not want to contact the organised gang that now have your phone. 

 

Risk mitigation

Get your provider to 

Cancel your SIM.

Send you a replacement SIM on same number.

You can then put the SIM in another iPhone to get the codes you will need.

Phishing warning

Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM.  So do not respond to texts to sign into your account! They are NOT from Apple. 

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you may never see the phone again.

 


1 reply
Question marked as Top-ranking reply

Sep 8, 2022 2:50 AM in response to Nepal_1

phone stolen or lost

Learn more about how use the Find My App.

Find My - Official Apple Support

 

Then look at this Apple article and my additional advice below it:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support (UK)

Tracking lost or stolen phones

The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again. Unless you have your own armed gang you will not want to contact the organised gang that now have your phone. 

 

Risk mitigation

Get your provider to 

Cancel your SIM.

Send you a replacement SIM on same number.

You can then put the SIM in another iPhone to get the codes you will need.

Phishing warning

Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM.  So do not respond to texts to sign into your account! They are NOT from Apple. 

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you may never see the phone again.

 


I lost my phone last week and not being able to trace it down or lock the phone, kindly suggest on this?

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