Hi everyone.
I have an iPhone 11 with dual sim capability.
I have a physical Sim with Vodafone and an eSim with EE.
Despite everything I have tried, I cannot get the e-sim to operate. EE, the network provider has everything set up from their end. But on the iPhone it shows all data as if taken over by Vodafone on the physical sim card.
I would really appreciate any help and guidance.
Thanks.
You need to check with Vodafone to see if your iPhone is locked to their network. Carriers can and do lock devices to their networks if you purchased the phone from them or their representatives. If this is the case you will need to ask Vodafone about the procedures for unlocking your iPhone so you can use another carrier. Once unlocked your EE account should work.
In the future be aware that you can buy an unlocked iPhone directly from Apple.
You need to check with Vodafone to see if your iPhone is locked to their network. Carriers can and do lock devices to their networks if you purchased the phone from them or their representatives. If this is the case you will need to ask Vodafone about the procedures for unlocking your iPhone so you can use another carrier. Once unlocked your EE account should work.
In the future be aware that you can buy an unlocked iPhone directly from Apple.
You still need to make sure it is not locked to Vodafone for some reason. When you buy a phone from Apple you are asked to select a carrier. You need to specifically select an unlocked version. Vodafone cannot just take over your iPhone. That’s not how it works. This is between you and Vodafone.
See if this link helps any...
How to unlock your iPhone for use with a different carrier - Apple Support
Thank you for your further assistance.
The link you provided allowed me to ascertain that the phone is totally unlocked.
Under Settings-General-About-Network Provider Lock it states ‘No SIM restrictions’
I shall contact Vodafone nonetheless.
A most helpful answer.
Thanks.
Thank you for that. Unfortunately this has not worked either.
It appears that the Vodafone line has taken over the iPhone and won’t allow anything else to work!! lol
Sorry, should have stated the phone is my own bought from Apple.
Thanks for your assistance.
Dual Sim from 2 cell companies does not work
