Does Apple Charge a open box fee or closed box restocking fee for iphone returns?

Apple's website says, "Apple charges a 25% open box fee and a 15% restocking fee on closed box returns." Is this true for iPhone returns made in the U.S.? I've never heard of this before ...

Posted on Sep 8, 2022 7:41 AM

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Posted on Sep 8, 2022 7:56 AM

No. At least to my knowledge Apple charges nothing for returns within 14 days of purchase.

link-> Returns & Refunds - Shopping Help - Apple



Where are you seeing these fees exactly?


3 replies

Sep 8, 2022 8:06 AM in response to Phil0124

Thank you! I figured out that I was on a page specific to Singapore, per this article - "Careful what you read online. There are some reports that Apple charges a 25% open box fee and a 15% restocking fee on closed box returns. This is a Singapore policy. In the U.S. Apple does not charge restocking fees for open-box returns."

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Does Apple Charge a open box fee or closed box restocking fee for iphone returns?

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