I have charges on my bank account I did not make

I have charges on my bank account I did not make


[Re-Titled by Moderator]

iPhone 6s, iOS 12

Posted on Sep 8, 2022 8:57 AM

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Question marked as Top-ranking reply

Posted on Sep 8, 2022 9:49 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


2 replies
Question marked as Top-ranking reply

Sep 8, 2022 9:49 AM in response to NicoleEc

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


Sep 8, 2022 9:56 AM in response to NicoleEc

Open Safari or the web browser of your choosing and navigate to https://reportaproblem.apple.com/. Once you are there, sign in with your Apple ID if prompted. You can scroll down and see all purchases you have made on your account, even if they were free. This will also show you the date that the purchase was made. To take action such as request a refund, or report a scam, you many do so by clicking the box that says "I'd like to..." and check the most appropriate selection. If you are the organizer of an iCloud Family group, you may also switch to another member to see all of their purchases (including free) as well by clicking the box next to the Search.

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I have charges on my bank account I did not make

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