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Level 1

4 points

Removing Apple ID

I bought an iPhone 5s from a person and decided to reset it and the phone asks for an Apple ID. I call the seller and he blocked me everywhere, please remove the Apple ID. THANK YOU!

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Posted on Sep 8, 2022 11:48 AM

Best reply

Eric Root

Level 10

684,045 points

Posted on Sep 8, 2022 6:33 PM

If you can't reach the previous owner whose ID is on the device and have them go to https://www.icloud.com/find/, erase the device, then remove it from their account, then the device is useless. Apple won't unlock it.

Turn off Activation Lock - Apple Support. *

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Removing Apple ID

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