Hello! So I have been trying to pay a bill so I can update my other apps but every time I try to pay it just loads and doesn’t fully load? if that makes sense. Also, I can’t enter my payment method, as in its not taking my card for some reason? but my card will work for Apple Pay though? I’ve been trying everything to fix this solution but nothing has been helping.
iPhone 11, iOS 15
1.
but every time I try to pay it just loads and doesn’t fully load?
See -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Check also the range of the mobile network, see -> If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
If they are On, turn Off Hotspot & VPN.
2.
Also, I can’t enter my payment method, as in its not taking my card for some reason?
Sign in to your Apple ID account page and edit / update your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.
1.
but every time I try to pay it just loads and doesn’t fully load?
See -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Check also the range of the mobile network, see -> If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
If they are On, turn Off Hotspot & VPN.
2.
Also, I can’t enter my payment method, as in its not taking my card for some reason?
Sign in to your Apple ID account page and edit / update your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.
Payment method/Not being able to update apps
