I have been trying to change my password to get into my email. I get so far and it tells me my recovery code is wrong and has posted 2 failed attempts. What do I do next? I need my email.

I am unable to get into my email. Originally it said the Apple ID password was wrong.

iPhone 12 Pro Max, iOS 15

Posted on Sep 8, 2022 4:21 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2022 5:09 PM

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


If you have changed your password, have you followed the steps in this article on all devices/computers? 


What to do after you change your Apple ID or password - Apple Support.  *

1 reply
Question marked as Top-ranking reply

Sep 8, 2022 5:09 PM in response to hein2105

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


If you have changed your password, have you followed the steps in this article on all devices/computers? 


What to do after you change your Apple ID or password - Apple Support.  *

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have been trying to change my password to get into my email. I get so far and it tells me my recovery code is wrong and has posted 2 failed attempts. What do I do next? I need my email.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.