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Level 1

5 points

My touchscreen is still unresponsive after restoring my iPhone. What do I do?

My touchscreen is still unresponsive after restraint my iPhone. What do I do?

iPhone XR, iOS 13

Posted on Sep 8, 2022 3:51 PM

Top-ranking reply

Level 9

56,179 points

Posted on Sep 8, 2022 4:57 PM

If your screen is too sensitive or responds intermittently to touch:

Restart your iPhone or iPad.
Make sure that your screen is clean and free of any debris or water.
Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

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