Unauthorized use of Apple Cash on my phone.
I got mugged at gun point , the robbers used my face to send themselves money … Apple Cash says -$$$ what do I do ?
- Apple Cash cannot be refunded if you have been the victim of a scam. There is no buyer protection for Apple Cash. You must report it to the police and report it here - contact us to open a dispute
- If the scam happened on social media (Facebook/Instagram, etc.) you need to let them know as well.
- If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers If you reported a scam to your bank they may have illegally initiated an Apple Cash transfer of the amount you were scammed. This is not a refund since it is your money they transferred. Do not report a scam to your bank because they have no authority to interact. Go to this link https://applecash.greendot.com/termsconditions/ and go to section 9 for a way to contact Green Dot.