can't upgrade

My wife has a 6S with 13GB free and absolutely can't get the iOS to upgrade to 15.6 (from 14.3). My understanding is that the 6S ought to be good with 15.6. Yes? If so,what can she do?

iPhone 6s

Posted on Sep 8, 2022 7:29 PM

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Question marked as Top-ranking reply

Posted on Sep 8, 2022 7:32 PM

Yes, the iPhone 6s can be updated to iOS version 15.6.x. What are the error messages that are displayed on the iPhone when you attempt to update it?


Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • Ensure that you do not have a beta profile installed from a previous version
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.


8 replies
Question marked as Top-ranking reply

Sep 8, 2022 7:32 PM in response to Dannymac22

Yes, the iPhone 6s can be updated to iOS version 15.6.x. What are the error messages that are displayed on the iPhone when you attempt to update it?


Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • Ensure that you do not have a beta profile installed from a previous version
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.


Sep 8, 2022 7:39 PM in response to Dannymac22

Dannymac22 Said:

"can't upgrade: My wife has a 6S with 13GB free and absolutely can't get the iOS to upgrade to 15.6 (from 14.3). My understanding is that the 6S ought to be good with 15.6. Yes? If so,what can she do?"

-------


Updating an iPhone 6s:

Do so using WiFi or Ethernet on a computer.

Use my User Tip:  Update your iPhone Using a Computer - User Tip


Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update.

Sep 8, 2022 7:46 PM in response to Dannymac22

It says iOS 15.6 is available? or iOS 15.6.1?

If it says 15.6, then that's not right..

Does it show that it's downloaded? If 15.6 was downloaded and sat there for a month without installing.. could be a problem.

Check Settings > General > iPhone Storage and see if an iOS update is in the list. If so, delete it. Restart the phone. Check again.


Otherwise, the phone is 9 months behind with updates, might need to use a computer to do the update.


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