You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t get my phone to list a new printer I have. My other iPhone recognizes it no problem.

My iphone8 recognizes two existing printers for email printing. I installed a new Epson Et-3850 and it does not show on the list.

iPhone 8

Posted on Sep 8, 2022 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2022 12:06 PM

Hi,


The Epson ET-3850 is listed in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. An AirPrint-enabled model is compatible with an IPhone without the need for additional apps. The printer(s) and the iPhone must be connected to the same network (Wi-Fi router).


Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support


Check the ET-3850 printer settings. See, for example, page 30 and page 69 in the user's guide provided by SravanKrA.


If there is a problem with AirPrint discovery for one or more devices, you could try the following full procedure (in this order):

Power off the Wi-Fi router, all printers, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on all printers. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.

5 replies
Question marked as Top-ranking reply

Sep 9, 2022 12:06 PM in response to Tocelp

Hi,


The Epson ET-3850 is listed in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. An AirPrint-enabled model is compatible with an IPhone without the need for additional apps. The printer(s) and the iPhone must be connected to the same network (Wi-Fi router).


Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support


Check the ET-3850 printer settings. See, for example, page 30 and page 69 in the user's guide provided by SravanKrA.


If there is a problem with AirPrint discovery for one or more devices, you could try the following full procedure (in this order):

Power off the Wi-Fi router, all printers, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on all printers. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.

I can’t get my phone to list a new printer I have. My other iPhone recognizes it no problem.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.