icloud. Mail takes storage

I_G_ Said:

"icloud. Mail takes storage: I can make all the screenshots, but all the folders show the same text 'No Mail'."

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Thank you for. the screenshot.

Leave Family Sharing:

It is a bit strange, having seen the screenshots. So, leave Family Sharing, seeing if that makes all the difference. Note that person who set up Family Sharing can remove you from. So, request that they do so, if not you.

No Success?

Contact Apple support:

If you cannot get this to be rid of, then contact Apple Support, seeing if they can erase it for you, without closing your account.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through

I_G_ Said:

"icloud. Mail takes storage: […]But iCloud settings shows Mail takes 6.21 GB[…]“

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Restore your iPhone or Reset it:

If you are so concerned, then restore from a backup or reset your iPhone to factory settings. 

Important: Back Up First: Be sure create a back up your iPhone prior to performing an update, that way you have something to restore your iPhone from, should anything go wrong afterwards.

A. Restore from a Backup:

Did your ever back up your iPhone prior to all of this? If so, you could restore your iPhone from the backup.

or...

B. Reset to Factory Settings:

Set this iPhone up anew, as if you were to sell it. You’d first back up your iPhone, and then perform as instructed at this link including the iCloud sign out: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support

I_G_ Said:

“This has nothing to do with iPhone. I’m talking about iCloud.com. It shows the Mail takes 6.2 gb. At the same time iCloud.com/mail shows there is no single email in any folder.”

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Try Emptying iCloud:

If it is showing this way on your iPhone and all other devices…

Download All of iCloud:

One though would be to download all of iCloud, and then search through it in Finder on a Mac. You would download it to an external drive, and then open the drive in Finder. Search through it using the search bar on the top-right corner of the Finder window. Once downloaded, trash what is in there. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip

See if goes down to zero once downloaded, and then trashed. Once zeroed out, restore all of iCloud through drag-&-drop on a computer.

I_G_ Said:

"icloud. Mail takes storage: Leave Family Sharing didn’t change anything. Also, I had a call with Support. After playing with the settings, they asked me to delete my non-apple mail account from Mail and wait for 24h. I deleted, nothing changed…”

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View your iCloud+ Plan:

What happens when you view your iCloud Plan? Does it show any subscriptions?: iCloud+ Plans and Pricing - Apple Support. If no subscription is shown, then I’d say all is fine. It’s just a glitch in Apple’s system.

I_G_ Said:

"icloud. Mail takes storage: Hello. ICloud storage shows that Mail take 6Gb. I deleted all the emails from all folders. But it takes 6 GB still. How can I free that space?"

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Troubleshooting eMail Deletion:

A, Empty Items:

Empty the Trash, and the Archived folders.

B. New iCloud Sign In:

Sign out of iCloud on your iPhone, and then sign back in.

C. Verify with iCloud Mail:

Go here, and see if all is removed: https://www.icloud.com/mail