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Mail rules don’t work.

I have a stack of rules in Mail. At some point, they just stopped working. They used to work once so I was obviously doing the right thing in creating them.

iMac 27″, macOS 10.14

Posted on Sep 8, 2022 9:00 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2022 4:22 AM

jeff.grant wrote:

I have a stack of rules in Mail. At some point, they just stopped working. They used to work once so I was obviously doing the right thing in creating them.



Some issues are resolved here— try turning off Mail in iCloud— edit rules and see if they saved properly; re-enable iCloud Mail.



Rules:


Change Add Rule settings in Mail on Mac - Apple Support

Change Rule settings in Mail on Mac - Apple Support



Filter emails in Mail on Mac - Apple Support

Filter emails in Mail on Mac - Apple Support



Use rules to manage emails you receive in Mail on Mac ...

Use rules to manage emails you receive in Mail on Mac - Apple Support


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Sep 9, 2022 4:22 AM in response to jeff.grant

jeff.grant wrote:

I have a stack of rules in Mail. At some point, they just stopped working. They used to work once so I was obviously doing the right thing in creating them.



Some issues are resolved here— try turning off Mail in iCloud— edit rules and see if they saved properly; re-enable iCloud Mail.



Rules:


Change Add Rule settings in Mail on Mac - Apple Support

Change Rule settings in Mail on Mac - Apple Support



Filter emails in Mail on Mac - Apple Support

Filter emails in Mail on Mac - Apple Support



Use rules to manage emails you receive in Mail on Mac ...

Use rules to manage emails you receive in Mail on Mac - Apple Support


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Sep 11, 2022 6:28 PM in response to leroydouglas

Ok, I am now on another running Catalina, previously I was on Monterey. The rules don't work on it either. I turned off mail, edited the rule, turned mail on again and nothing happened. Given that it happens on two iMacs 500k apart, is the issue in iCloud somewhere? This is just weird.

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Sep 9, 2022 5:09 AM in response to jeff.grant

jeff.grant wrote:

Thanks. When you say ‘try turning off Mail in iCloud’, where do you mean? On my Mac, on the iCloud site? I am away for a bit tomorrow but have another Mac where I will be. I can check if rules are working on it.




>System Preferences>AppleID>iCloud> Mail



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Mail rules don’t work.

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