You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not downloading apps

I’m not able to download or update any of my app from app store !

i tried restarting , sign in sign out

now what should i do

iPhone 7 Plus, iOS 15

Posted on Sep 9, 2022 5:09 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2022 3:38 PM

You need to have a payment method on file, even if the app you want to download is free,

Check which payment method you have on file 

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 



1 reply
Question marked as Top-ranking reply

Sep 9, 2022 3:38 PM in response to bijay_

You need to have a payment method on file, even if the app you want to download is free,

Check which payment method you have on file 

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 



Not downloading apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.