screen recording error

I run screen record with command+shift+5 but after click on record. it stoped!

so I run quicktime player but I received this error:

can you help me?

MacBook Air, macOS 12.5

Posted on Sep 9, 2022 9:10 AM

Reply
1 reply

Sep 10, 2022 5:30 PM in response to Mahsa-afra

Hey there, Mahsa-afra!


Thanks so much for using Apple Support Communities.


Being able to quickly record your screen in macOS is super useful and we want to help you figure out what might be going on here. The first thing we recommend is that you make sure your Mac is running the latest version of macOS available. Here's how to do that: Update macOS on Mac - Apple Support


Once you're updated, if the issue continues to occur then you can also boot your Mac into safe mode to see if that may help you get that screen recording created. Here's how to boot into safe mode: How to use safe mode on your Mac - Apple Support This is a good way to isolate the issue. If it doesn't happen in safe mode, go ahead and reboot and test it again after booting your computer normally.


We hope that this information is helpful.


​Have a great day!

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screen recording error

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