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Hi all, I ordered pre-booked iPhone and by mistake I have selected Pittsburg for pick-up while I would like to have it picked from California.
now I would like to cancel that pre-booking but I am unable to find the solution. I a currently out of US and chat option is not supported from my region.
so kindly help me out how to contact apple team and get my pre-booking cancelled?
See the following from Viewing & Changing Orders - Shopping Help - Apple
Cancel Your Order
If your item is in Processing, you can cancel it online before it ships. Go to your Order Listing
page and select an item to see your order details, then select Cancel Item.
Once you’ve submitted your cancellation request, the status message of that item will read Canceled or Pickup Canceled. If you canceled an item that was shipping to a physical address, you will not be billed for your item. If you canceled a pickup item, you may have been billed. We will initiate your refund immediately after you submit your cancellation request.
If you are unable to cancel your item online, you may be able to return it. To see if your item is eligible for a return, refer to the Returns & Refunds help page or speak with an Apple Specialist at 1‑800‑MY‑APPLE.
See the following from Viewing & Changing Orders - Shopping Help - Apple
Cancel Your Order
If your item is in Processing, you can cancel it online before it ships. Go to your Order Listing
page and select an item to see your order details, then select Cancel Item.
Once you’ve submitted your cancellation request, the status message of that item will read Canceled or Pickup Canceled. If you canceled an item that was shipping to a physical address, you will not be billed for your item. If you canceled a pickup item, you may have been billed. We will initiate your refund immediately after you submit your cancellation request.
If you are unable to cancel your item online, you may be able to return it. To see if your item is eligible for a return, refer to the Returns & Refunds help page or speak with an Apple Specialist at 1‑800‑MY‑APPLE.
How to Cancel Pre-Order Iphone
