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Can't download apps from App Store

I have a iPhone 13 and Cannot download any new apps from App Store. I have updated my payment information and have down a hard shutdown but still no luck. Any other suggestions would be helpful.

iPhone 13 Pro

Posted on Sep 9, 2022 3:06 PM

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Question marked as Best reply

Posted on Sep 9, 2022 3:45 PM

You need to have a payment method on file, even if the app you want to download is free,

Check which payment method you have on file 

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

1 reply
Question marked as Best reply

Sep 9, 2022 3:45 PM in response to kfbruck

You need to have a payment method on file, even if the app you want to download is free,

Check which payment method you have on file 

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Can't download apps from App Store

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